An ArcaneBet CS:GO Betting Review – Geared Toward the Video Gaming Industry

It is often said that “sports betting is present where the money is” but that isn’t entirely true. The level of competition determines the popularity of an event – the better the challenge, the more coverage it will get. Here, we reach the point of how ArcaneBet eSports came to be.

Even in the About Us page, the bookie self-describes itself as a betting platform that is first and foremost oriented towards eSports. In this article, we will take a good gander at what makes ArcaneBet one of the most revered CS:GO sportsbooks in the multi-billion industry of eSports.

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  • Clear Bonus Scheme: 1.0
  • Payment Methods: 1.0
  • Support: 1.0
  • User Experience: 1.0
  • Live Betting Options: 1.0
  • Trustworthy: 1.0
  • Safe: 1.0
  • Overall Rating 1.0

Quick Overview

  • Founded: 2017
  • Licence: Curacao
  • Minimum Deposit: $/€10
  • Withdrawal Time: up to 5 days
  • Support: 24/7 Live Chat, Phone and Email
  • Live Betting: Yes
Bonus: N/A
Not Verified
* T&C's apply

The First Impressions Always Matter

Right away, the website looks fantastic. All graphic elements are crisp, pleasant to look at, and the color scheme (blue-gray-white) is inviting and fresh. The layout of the markets is undoubtedly different from that of other bookies; the game logos on the top banner serve the purpose of market sections, as opposed to having them all listed on the left side of the screen, as it is with most sports betting platforms. On top of the games’ logos, there are tabs that will allow you to navigate to different pages of the ArcaneBet eSports betting website: eSports, Sports, Live, Outrights, and Live Casino. Overall, the bookie does an excellent job into adhering to the latest visual standards of the industry.

Account Registration & Verification

Create new account at ArcaneBet

The ArcaneBet new customers' registration process is no more complicated than the one when opening a new email account. Once you click on the “register” button, the website will require you to fill in three small panels with different types of information. The first one is Login Data – choose a username, password, and input a no deposit bonus code (should you have one). The second variant is the Private Data field, in which you will be asked for your currency preference, gender identification, two names, and a birthdate. Lastly, the third panel will require address information such as Country, State/Province, City, Postal Code, Address, Phone, and Email.

After completing the steps above, the only thing that will remain before you can utilize your account is to “tick-off” the boxes regarding legal terms such as being 18 years old, agreement with the privacy policy, and receive promotional materials from the bookie (this one is optional). After you’re ready and finally register your account, only one final requirement will remain before you can use it for the withdrawal of any funds – the ArcaneBet verification procedure. At some point, you will be required to submit a personal ID with a proof of address to a customer service representative, so your account can be fully activated.

This eSports Bookie Is Licensed

The ArcaneBet license is provided by the Government of Curacao, which also regulates Pinnacle. This means the bookie itself has passed all compliance procedures, and it is fully authorized to conduct gaming operations for games of chance that include real money wagering. The bookie does feature the GamCare and Gamblers Anonymous, logos as well, which tells its users that this is a website that recognizes gambling addiction as an existing issue and provides all the necessary resources for people that might need help. Both organizations are known to help punters in need. Last but not least is the membership of ArcaneBet to the eSports Integrity Coalition, a non-profit association that was established with the idea of dealing with a variety of issues that might plague the eSports industry as a whole – fraud, match manipulation, etc.

What Platforms Can Run ArcaneBet?

Platform Compability

Here is something quite interesting – although ArcaneBet doesn’t have an application you can download on your computer, it has a mobile version of the website itself which you can access freely. The option to change to a mobile layout is located at the bottom of any page. The ArcaneBet platform is fully compatible with Android, MacOS, iOS, and Windows. The website is very well optimized, and as far as we were informed, the staff of ArcaneBet continues to apply further upgrades to the platform’s compatibility features, in order to provide an even better user experience to its clients.

An ArcaneBet CS:GO iOS and Android App May Be in the Works

Currently, ArcaneBet doesn’t offer any mobile application for its platform. We were interested to find out if the brand plans on developing one in the future, and the customer service representatives told us that this is something that they are currently “looking into”. Beyond this, we have not received any further intel on whether they are developing a native application for mobile devices. So far, punters that need to get their ArcaneBet CS:GO Android and iOS fix, will need to utilize the mobile version of the website.

Deposits and Withdrawals - The ArcaneBet Payment Methods

Available Payment Methods

  • Visa
  • MasterCard
  • Neteller
  • Skrill
  • Paysafecard
  • BitCoin

Supporting more than 20 currencies, ArcaneBet also offers a plethora of banking options when it comes to managing your account’s balance. We were able to find out that the eSports platform uses e-wallet and credit/debit card brands for all its financial operations. It might come as a pleasant surprise for some punters that ArcaneBet also accepts Bitcoin as a payment and betting medium. The brands accepted by the eSports bookie are the following: Visa, MasterCard, Neteller, Skrill, SkinPay, and naturally, BitCoin. Out of all methods, SkinPay is the only one you can use to trade virtual items from your Steam account for real money currency. While the banking methods here seem to be satisfactory, one of them that is usually present everywhere is not here – the good old bank wire transfer.

Clients can perform deposits almost instantly – withdrawals also happen relatively swift, but as mentioned a bit earlier, you will need to have your account fully verified for that. If you’ve decided that you would like to withdraw your winnings, make sure that you’ve armed yourself with patience, as it will take up to two days – if you’re using Neteller or Skrill. Credit and debit cards might take from 3 – 5 days. The fastest way is considered to be BitCoin, but it all depends on the current state of the blockchain technology. Whatever method you would decide to choose, there will be a waiting time in which the appropriate department of the sportsbook will process your withdrawal request.

Security and Privacy Statement

So far, we couldn’t find any details on the type of encryption used on the website. Don’t worry about it though – the lack of such information is usually for security purposes. ArcaneBet takes its security and privacy protocols quite seriously, and this is obvious from the lengthy information provided on the website. In the privacy policy section, you will be able to review topics such as data security, use of cookies, information collection, user rights, access, changes to privacy statements, and much more.

A Wonderful ArcaneBet eSports Welcome Bonus – In Two Parts

Welcome bonus provided by ArcaneBet

While not heavily advertised, the welcome bonus provided by ArcaneBet eSports is quite nice. Coming in the form of a 100% deposit match of up to $/€200, punters will be able to elevate their betting action to whole new heights. The second bonus is also a 100% deposit match, but up to $/€100. A common requirement for both bonuses is that the user is newly signed up and makes their first deposit – this means that you can’t benefit from both bonuses at the same time, so you will need to choose wisely.

Terms and Conditions are Unique for Different Promotions

Should you choose the bonus with the smaller amount, you will have 180 days to complete its wagering requirements (from the point of the bonus funds being released in your account); otherwise, any remaining bonus amount and winnings that have resulted from promotional funds will be canceled. The rollover requirements are x20, and only bets made on odds 1.6 or higher will count toward their completion. A benefit here is that both the winning and losing bets count toward the completion of the requirements. The larger bonus’ requirements seem vastly different – wagering requirements are x25, and the minimum qualifying odds for meeting them are 1.85; however, there is a sweet part. The period for meeting the requirements for the larger bonus is 365 days after the user has made their first deposit. Additional conditions for all promotions released by ArcaneBet will apply, so it is best if you visit the website and get the full info.

Bet Slip and Wagering Types

Betslip at ArcaneBet

The bet slip is neatly positioned on the right side of the screen, and it won’t even expand if you haven’t selected any markets. Once you do, the bet slip window will pop out – on top of it you will see three different tabs, corresponding to the provided types of bets you can make: Single, Accumulator, and System. Of course, there is a box at the bottom of the bet slip that will show you a predicted profit value, depending on the sum of your bet. For maximum convenience, the formats in which you can view your odds are American, Decimal, Fractional, Hong Kong, Indonesian, and Malay.

There is a bit of a pet peeve with the odds format-switching system. Currently, it is quite inconvenient to adjust - especially for punters who use their desktop computers. The thing is, there are no format change options in the desktop version of the website, and a user would need to navigate to the bottom of the page, switch to the mobile site, click on menu, set their desired format, and then return to the desktop version again. The company does realize that this comes as a bit of a miss, but they are working on it and will introduce a fix in the near future.

In-Play Is Always Live in ArcaneBet

Live betting markets are updated every single moment within the ArcaneBet eSports platform. Every gaming title that features markets on the website may go live at any moment, with CS:GO being the one with the most in-play markets available almost at all times! Usually, odds for outright bets are still plentiful, but when a tournament goes live, they add even more markets. In-play markets are always displayed on the top of the list for every gaming title, so you wouldn’t have to worry that you will miss any match. Here is another impressive part – all in-play matches are streamed directly from the platform Twitch, allowing punters to watch their game in full high definition glory!

Some Mobile Limitations May Occur

Play on the go

There isn’t a live streaming function on the website. It turns out that it is disabled on purpose, because streams usually take quite some time to load, and this will quickly siphon any mobile data. If a punter is determined to watch a live stream on their smartphone or tablet, they can easily switch to the desktop version of the website, by navigating to the bottom of the page, and tapping on “desktop version”. Perhaps a drawback here is that the switch between the mobile and desktop versions is located at the bottom of the page, and it is barely visible – ArcaneBet staff have informed us that they are working on the issue and will remake it in a way that will work best for both PC and Mobile users.

Depending on your device and browser, you might experience some issues in loading the ArcaneBet website. In our comparison category, the stock browser on some smartphones with an older Android OS versions performed poorly; they often failed to load the ArcaneBet page, while iPhone devices (even older generations) with their native Safari browser, performed the best. It is recommended for users that prefer the Android operating systems to install the latest Google Chrome browser for a faster response and best results.

Very Few Traditional Markets

Soccer, Basketball, Tennis, and Ice Hockey. That’s it! Although the number of regular sports might seem somewhat funny, there is quite the sizeable quantity of markets for them. So far, it doesn’t seem that this eSportsbook is looking forward to expanding their classic sports section, and we understand; after all, regular sports here are provided more as a courtesy rather than anything else. ArcaneBet does provide some live streaming services for traditional sports markets if those are available.

eSports Markets

There are 14 eSports game categories listed in ArcaneBet. The titles are as follows: League of Legends, Dota 2, CS:GO, Heroes of the Storm, HearthStone, Overwatch, StarCraft 2, Smite, Vain Glory, Call of Duty, Halo, CrossFire, Clash Royale, and World of Tanks. Each game title features its markets, tournaments, and even platforms. The games that are known to be played exclusively on Android and iOS mobile operating systems are Vain Glory and Clash Royale. The most market-filled game title of all appears to be Counter-Strike: Global Offensive.

The CS:GO Tournaments Here Are Vast

When it comes to CS:GO eSports betting, the rule of thumb with most bookies is that they only cover high profile events and tournaments. This guarantees them that there will be a minimal number of punters that will place their bets. With ArcaneBet things are much different – they offer betting opportunities based on all official competition events held on a Regional, National, and Worldwide level. Among the many tournament names, we count ESL Pro League, Dreamhack, WESG, the Americas Minor, ECS, ESL League, and ESEA MDL. Note that while these championships are the current ones listed under the CS:GO market section, there is an excellent chance that additional names will be introduced in the future. Below, we have taken an extensive look at the most popular CS:GO competitions featured in ArcaneBet.

The ESL Pro League

The ESL (Electronic Sports League) has long become a standard of how eSports competitions should be held. Featuring money prizes in the hundreds of thousands of US dollars, this two-decade-old event is held every year and will star 16 teams for its “finals” stage. Although the ESL Pro is a worldwide event, smaller ESL qualifier competitions are held before the primary challenge in regions around the globe with 12 teams per region. Just like with any other CS:GO events, ArcaneBet gives a chance to eSports punters to place their bets on odds such as Map Winner, Round Advantage, Total Rounds, Winner Pistol Round 1 & 2, as well as on Odd/Even rounds.

DreamHack Tournament

DreamHack is not only a series of eSports tournaments but also the name of the largest festival in computer technology in Europe. It hosts official challenges for many game titles, with CS:GO being one of their main attractions. The prize pool for CS:GO professionals isn’t that high here, but the popularity of every played round is more than worthy of receiving its own set of markets within ArcaneBet’s eSports betting platform. DreamHack is held during the Summer and Winter, hence the different tournament names. Qualifier challenges are held all over the globe, with current locations in the platform’s market roster including Atlanta (USA), and Stockholm (Sweden).

The ESEA Events

Designated as the eSports Entertainment Association, this video gaming community has created its own league, which in modern days is hosted all over the globe. Known for the development of one of the most complex and efficient anti-cheat software, ESEA is much more than a simple tournament. In fact, many other official leagues have adopted ESEA's fraud-prevention platform when hosting their competitions. The ESEA CS:GO challenges usually feature a decent prize pool, but just because it isn’t as big as that of other tournaments, doesn’t mean that it doesn’t have more markets represented in ArcaneBet. On some matches, punters will be able to place their wagers on Total Rounds, Winner Map, Round Advantage, Team To win at Least 1 Round, Correct Score, and many other markets.

Customer Service Is Commendable

You can contact ArcaneBet’s customer service agents 24/7. The available methods you can use, are email, telephone number, and live chat. We did make use of the live chat function, especially when it came to getting information that we couldn’t find on the website – not that it wasn’t available, we just didn’t know where to look. Whether our questions were complicated or simple, ArcaneBet’s client support agent did an outstanding job in clarifying everything we needed to know. Also, there is a “Help Desk” page that provides tons of useful information about aspects that concerned the ArcaneBet brand.

Restricted Countries and Jurisdictions

When compared to other online bookies that offer eSports markets, ArcaneBet doesn’t seem to have restricted many countries. In fact, the only countries that will not be able to create an account and use the platform, are Estonia, Hong Kong, Saudi Arabia, Russia, Qatar, the United Arab Emirates, the United States of America, Bulgaria, the United Kingdom, and Spain. We were interested to find out if some of the smaller jurisdictions on this list would be able to participate in ArcaneBet’s services in the future; however official sources couldn’t say.

The Awesome Advantages and Pesky Drawbacks

ArcaneBet advantages
  • Available live streaming
  • Cover many gaming titles
  • Plentful tournaments
  • Bank transfer option
  • Cryptocurrency-friendly

We weren’t thrilled that there wasn’t an option to deposit or withdraw money through a bank transfer. Another drawback was the fact that we were pacing back and forth between the mobile and desktop version of the website. The live streaming feature is available only on the desktop version of ArcaneBet, and the lack of an application most certainly left us with something to be desired. Finally, although this is an eSports-oriented bookie, they could have included a few more traditional markets.

You don’t see many eSportsbooks that cover as many gaming titles as ArcaneBet – not only that, but the list of CS:GO tournaments is beyond plentiful. The types of bets a punter can make here are made with a particular game in mind, and the fact that there is an actual live streaming service that lets you follow how a match develops is definitely a treat. The welcome bonus is above average, and the conditions for it – fair. Another significant positive is that this sportsbook is cryptocurrency–friendly! All and all, the force of the benefits greatly outweighs the drawbacks.

Review Conclusion – Good Game

Despite a few shortcomings, ArcaneBet has proven to us that it is more than dedicated to its customers, and the markets it offers. The platform is constantly being updated, introducing not only additional markets but useful features as well, making sure that it stays relevant with the latest industry requirements. It is more than clear that the platform is designed for fans of the eSports genre as a whole, and the number of game titles it features is also something that real fans would appreciate. We will wait to see what ArcaneBet eSports betting will have in store for us next!

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