An ArcaneBet CS:GO Betting Review – Geared Toward the Video Gaming Industry

Right away, the website looks fantastic. All graphic elements are crisp, pleasant to look at, and the color scheme (blue-gray-white) is inviting and fresh. The layout of the markets is undoubtedly different from that of other bookies; the game logos on the top banner serve the purpose of market sections, as opposed to having them all listed on the left side of the screen, as it is with most sports betting platforms. On top of the games’ logos, there are tabs that will allow you to navigate to different pages of the ArcaneBet eSports betting website: eSports, Sports, Live, Outrights, and Live Casino. Overall, the bookie does an excellent job into adhering to the latest visual standards of the industry.

The ArcaneBet new customers' registration process is no more complicated than the one when opening a new email account. Once you click on the “register” button, the website will require you to fill in three small panels with different types of information. The first one is Login Data – choose a username, password, and input a no deposit bonus code (should you have one). The second variant is the Private Data field, in which you will be asked for your currency preference, gender identification, two names, and a birthdate. Lastly, the third panel will require address information such as Country, State/Province, City, Postal Code, Address, Phone, and Email.

After completing the steps above, the only thing that will remain before you can utilize your account is to “tick-off” the boxes regarding legal terms such as being 18 years old, agreement with the privacy policy, and receive promotional materials from the bookie (this one is optional). After you’re ready and finally register your account, only one final requirement will remain before you can use it for the withdrawal of any funds – the ArcaneBet verification procedure. At some point, you will be required to submit a personal ID with a proof of address to a customer service representative, so your account can be fully activated.

The ArcaneBet license is provided by the Government of Curacao, which also regulates Pinnacle. This means the bookie itself has passed all compliance procedures, and it is fully authorized to conduct gaming operations for games of chance that include real money wagering. The bookie does feature the GamCare and Gamblers Anonymous, logos as well, which tells its users that this is a website that recognizes gambling addiction as an existing issue and provides all the necessary resources for people that might need help. Both organizations are known to help punters in need. Last but not least is the membership of ArcaneBet to the eSports Integrity Coalition, a non-profit association that was established with the idea of dealing with a variety of issues that might plague the eSports industry as a whole – fraud, match manipulation, etc.

Currently, ArcaneBet doesn’t offer any mobile application for its platform. We were interested to find out if the brand plans on developing one in the future, and the customer service representatives told us that this is something that they are currently “looking into”. Beyond this, we have not received any further intel on whether they are developing a native application for mobile devices. So far, punters that need to get their ArcaneBet CS:GO Android and iOS fix, will need to utilize the mobile version of the website.

So far, we couldn’t find any details on the type of encryption used on the website. Don’t worry about it though – the lack of such information is usually for security purposes. ArcaneBet takes its security and privacy protocols quite seriously, and this is obvious from the lengthy information provided on the website. In the privacy policy section, you will be able to review topics such as data security, use of cookies, information collection, user rights, access, changes to privacy statements, and much more.

While not heavily advertised, the welcome bonus provided by ArcaneBet eSports is quite nice. Coming in the form of a 100% deposit match of up to $/€200, punters will be able to elevate their betting action to whole new heights. The second bonus is also a 100% deposit match, but up to $/€100. A common requirement for both bonuses is that the user is newly signed up and makes their first deposit – this means that you can’t benefit from both bonuses at the same time, so you will need to choose wisely.

Should you choose the bonus with the smaller amount, you will have 180 days to complete its wagering requirements (from the point of the bonus funds being released in your account); otherwise, any remaining bonus amount and winnings that have resulted from promotional funds will be canceled. The rollover requirements are x20, and only bets made on odds 1.6 or higher will count toward their completion. A benefit here is that both the winning and losing bets count toward the completion of the requirements. The larger bonus’ requirements seem vastly different – wagering requirements are x25, and the minimum qualifying odds for meeting them are 1.85; however, there is a sweet part. The period for meeting the requirements for the larger bonus is 365 days after the user has made their first deposit. Additional conditions for all promotions released by ArcaneBet will apply, so it is best if you visit the website and get the full info.

The bet slip is neatly positioned on the right side of the screen, and it won’t even expand if you haven’t selected any markets. Once you do, the bet slip window will pop out – on top of it you will see three different tabs, corresponding to the provided types of bets you can make: Single, Accumulator, and System. Of course, there is a box at the bottom of the bet slip that will show you a predicted profit value, depending on the sum of your bet. For maximum convenience, the formats in which you can view your odds are American, Decimal, Fractional, Hong Kong, Indonesian, and Malay.

There is a bit of a pet peeve with the odds format-switching system. Currently, it is quite inconvenient to adjust - especially for punters who use their desktop computers. The thing is, there are no format change options in the desktop version of the website, and a user would need to navigate to the bottom of the page, switch to the mobile site, click on menu, set their desired format, and then return to the desktop version again. The company does realize that this comes as a bit of a miss, but they are working on it and will introduce a fix in the near future.

Live betting markets are updated every single moment within the ArcaneBet eSports platform. Every gaming title that features markets on the website may go live at any moment, with CS:GO being the one with the most in-play markets available almost at all times! Usually, odds for outright bets are still plentiful, but when a tournament goes live, they add even more markets. In-play markets are always displayed on the top of the list for every gaming title, so you wouldn’t have to worry that you will miss any match. Here is another impressive part – all in-play matches are streamed directly from the platform Twitch, allowing punters to watch their game in full high definition glory!

There isn’t a live streaming function on the website. It turns out that it is disabled on purpose, because streams usually take quite some time to load, and this will quickly siphon any mobile data. If a punter is determined to watch a live stream on their smartphone or tablet, they can easily switch to the desktop version of the website, by navigating to the bottom of the page, and tapping on “desktop version”. Perhaps a drawback here is that the switch between the mobile and desktop versions is located at the bottom of the page, and it is barely visible – ArcaneBet staff have informed us that they are working on the issue and will remake it in a way that will work best for both PC and Mobile users.

Depending on your device and browser, you might experience some issues in loading the ArcaneBet website. In our comparison category, the stock browser on some smartphones with an older Android OS versions performed poorly; they often failed to load the ArcaneBet page, while iPhone devices (even older generations) with their native Safari browser, performed the best. It is recommended for users that prefer the Android operating systems to install the latest Google Chrome browser for a faster response and best results.

Soccer, Basketball, Tennis, and Ice Hockey. That’s it! Although the number of regular sports might seem somewhat funny, there is quite the sizeable quantity of markets for them. So far, it doesn’t seem that this eSportsbook is looking forward to expanding their classic sports section, and we understand; after all, regular sports here are provided more as a courtesy rather than anything else. ArcaneBet does provide some live streaming services for traditional sports markets if those are available.

There are 14 eSports game categories listed in ArcaneBet. The titles are as follows: League of Legends, Dota 2, CS:GO, Heroes of the Storm, HearthStone, Overwatch, StarCraft 2, Smite, Vain Glory, Call of Duty, Halo, CrossFire, Clash Royale, and World of Tanks. Each game title features its markets, tournaments, and even platforms. The games that are known to be played exclusively on Android and iOS mobile operating systems are Vain Glory and Clash Royale. The most market-filled game title of all appears to be Counter-Strike: Global Offensive.

When it comes to CS:GO eSports betting, the rule of thumb with most bookies is that they only cover high profile events and tournaments. This guarantees them that there will be a minimal number of punters that will place their bets. With ArcaneBet things are much different – they offer betting opportunities based on all official competition events held on a Regional, National, and Worldwide level. Among the many tournament names, we count ESL Pro League, Dreamhack, WESG, the Americas Minor, ECS, ESL League, and ESEA MDL. Note that while these championships are the current ones listed under the CS:GO market section, there is an excellent chance that additional names will be introduced in the future. Below, we have taken an extensive look at the most popular CS:GO competitions featured in ArcaneBet.

You can contact ArcaneBet’s customer service agents 24/7. The available methods you can use, are email, telephone number, and live chat. We did make use of the live chat function, especially when it came to getting information that we couldn’t find on the website – not that it wasn’t available, we just didn’t know where to look. Whether our questions were complicated or simple, ArcaneBet’s client support agent did an outstanding job in clarifying everything we needed to know. Also, there is a “Help Desk” page that provides tons of useful information about aspects that concerned the ArcaneBet brand.

When compared to other online bookies that offer eSports markets, ArcaneBet doesn’t seem to have restricted many countries. In fact, the only countries that will not be able to create an account and use the platform, are Estonia, Hong Kong, Saudi Arabia, Russia, Qatar, the United Arab Emirates, the United States of America, Bulgaria, the United Kingdom, and Spain. We were interested to find out if some of the smaller jurisdictions on this list would be able to participate in ArcaneBet’s services in the future; however official sources couldn’t say.

Despite a few shortcomings, ArcaneBet has proven to us that it is more than dedicated to its customers, and the markets it offers. The platform is constantly being updated, introducing not only additional markets but useful features as well, making sure that it stays relevant with the latest industry requirements. It is more than clear that the platform is designed for fans of the eSports genre as a whole, and the number of game titles it features is also something that real fans would appreciate. We will wait to see what ArcaneBet eSports betting will have in store for us next!